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Claims
Please take a look at your policy reference number and choose the corresponding panel below. If you don't have your policy number to hand, please call our main contact number where we can help you directly during our office hours; otherwise we will respond to your voicemail the next working day.

How to make a travel insurance claim

Please take a look at your policy reference number and choose the corresponding panel below. If you don't have your policy number to hand, please call our main contact number. We can help you directly during our office hours; otherwise we will respond to your voicemail the next working day.

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy with Solid Försäkringar (Solid Insurance Limited) please read the following:

FOR CLAIMS BEFORE DEPARTURE OR AFTER YOUR RETURN HOME:

Please call the Insurers appointed claims handling team Intana Assistance on 046 90 77332 quoting GETCOVER and your level of cover eg. Budget, Standard, Premium, Backpacker or write to:

The Claims Handler,
Travel Claims Department,
Intana Assistance,
IDA Business Park,
Athlumney,
Navan,
County Meath

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION:

24hr EMERGENCY TELEPHONE NO: +44 (0) 208 865 3057

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:

FOR CLAIMS BEFORE DEPARTURE OR TO REGISTER A CLAIM AFTER YOUR RETURN HOME:

Please call URV’s appointed claims handling team on 00 353 (0) 1 224 7038 (Open 9am - 5pm, Monday to Friday), quoting GETCOVER and your level of cover eg. Premium Standard or Budget or write to:

Travel Claims Facilities,
3 Lombard Street East,
Box 112,
Dublin 2.

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY MEDICAL SITUATION:

Please call the following 24hr MEDICAL EMERGENCY TELEPHONE NO: +44 (0) 203 829 6745

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION AND YOU NEED LEGAL ADVICE:

Please call Slater & Gordon during normal office hours (Monday to Friday 9am to 5pm GMT) on: +44 (0) 161 228 3851

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:

FOR CLAIMS BEFORE DEPARTURE OR AFTER YOUR RETURN HOME:

Please call the appointed claims handling team within our underwriting company, White Horse on 0818 946 910 quoting GETCOVER and your level of cover eg. Superior Plus, Superior, Backpacker or write to:

Claims Department,
White Horse Administration Services Ltd,
PO Box 644,
Shannon,
Co Clare.

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION:

24hr EMERGENCY TELEPHONE NO: +44 (0) 844 879 8313 or +44 (0) 208 763 4932 (First Assist)

Call Us
01 290 8833

Monday to Friday
9am to 5pm