Make a Claim

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:

FOR CLAIMS BEFORE DEPARTURE OR TO REGISTER A CLAIM AFTER YOUR RETURN HOME:

Please call Mapfre’s claims handling team on 091 560 687 (Open 9am - 5pm, Monday to Friday), quoting GETCOVER and your level of cover eg. Premium Standard or Budget or write to:

Getcover Claims,
MAPFRE Assistance,
Travel Claims Ireland,
Assist House,
22-26 Prospect Hill,
Galway.

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY MEDICAL SITUATION:

Please call the following 24hr MEDICAL EMERGENCY TELEPHONE NO: +353 91 560 687

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION AND YOU NEED LEGAL ADVICE:

Please Call Arc Legal Assistance Ltd, during normal office hours (Monday to Friday 9am to 5pm GMT) on: +44 (0) 844 770 9000
Their registered address is: Arc Legal Assistance Ltd, The Gatehouse, Lodge Park, Lodge Lane, Colchester, CO4 5NE.

If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:

FOR CLAIMS BEFORE DEPARTURE OR TO REGISTER A CLAIM AFTER YOUR RETURN HOME:

Please call URV’s appointed claims handling team on 00 353 (0) 1 224 7038 (Open 9am - 5pm, Monday to Friday), quoting GETCOVER and your level of cover eg. Premium Standard or Budget or write to:

Travel Claims Facilities,
3 Lombard Street East,
Box 112,
Dublin 2.

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY MEDICAL SITUATION:

Please call the following 24hr MEDICAL EMERGENCY TELEPHONE NO: +44 (0) 203 829 6745

IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION AND YOU NEED LEGAL ADVICE:

Please call Slater & Gordon during normal office hours (Monday to Friday 9am to 5pm GMT) on: +44 (0) 161 228 3851

Aviva claims reporting procedure

If you have experienced a problem that may result in a claim, you can call the help in a home emergency service (if it is an emergency) and, if necessary, the police. Make sure to phone the Aviva Property Claims Service on 1890 666 888 as soon as you can for help and guidance with your claim. A dedicated specialist will take details of the damage or loss. There are no forms to fill and some types of claims are settled over the phone. If your insurer needs to assess the damage or loss, they will make an appointment for a loss adjuster to visit you.

Help in a home emergency cover (Aviva policies only)

If there is a home emergency, we can help 24 hours a day, 365 days a year through our service provider, MAPFRE ASSISTANCE Agency Ireland. An emergency is an unexpected or sudden event which damages your home and which needs immediate action to prevent further damage and to make it safe and secure. Freephone 1800 565 556

Liberty Insurance claims reporting procedure

In the event that your property is lost or damaged you should:
Check your schedule and policy document to ensure that the loss is covered under your insurances.

In the event of your property being stolen or maliciously damaged, or if you lose a valuable item, it is important that you inform the Gardai as soon as you notice the loss or damage.

Please contact our appointed claims handling company, Getcover claims at Liberty on 1890 907 690 or send them an email stating your name and policy number with details of the loss to getcoverclaims@libertyinsurance.ie.

Claims Contact Details:
Getcover Claims Department,
Liberty Insurance,
Dublin Road,
Cavan

Phone: 1890 907 690
Email: getcoverclaims@libertyinsurance.ie