Claims for Travel and Home Insurance
We are sorry that you have experienced a loss. In order to make a claim under your Getcover policy please contact the appropriate claims team below:
Travel Policy Claims
If you wish to make a claim or have a query in relation to a potential claim under your Getcover Travel policy please read the following:
FOR CLAIMS BEFORE DEPARTURE OR AFTER YOUR RETURN HOME:
Call White Horse Claims on 0818 946 910 quoting GETCOVER and your level of cover eg. Superior Plus, Superior, Backpacker or write to:
Claims Department,
White Horse Administration Services Ltd,
PO Box 644,
Shannon,
Co Clare.
IF YOU ARE ABROAD AND ENCOUNTERING AN EMERGENCY SITUATION:
24hr EMERGENCY TELEPHONE NO: 0044 845 223 5563 (AXA Assistance)
CLAIMS PROCEDURE FOR SCHEDULED AIRLINE FAILURE ONLY
Any occurrence which may give rise to a claim should be advised as soon as reasonably practicable and in any event within 14 days to:
IPP Claims Office
IPP House, 22-26 Station Road,
West Wickham,
Kent BR4 0PR. United Kingdom
Telephone: +44 (0)20 8776 3752
Fax: +44 (0)20 87763751
Email: info@ipplondon.co.uk
Home Policy Claims
In the event that your property is lost or damaged you should:
Check your schedule and this policy document to ensure that the loss is covered under your insurances.
In the event of your property being stolen or maliciously damaged, or if you lose a valuable item, it is important that you inform the Gardai as soon as you notice the loss or damage.
Contact our appointed Claims Handling Team, OSG Business Solutions at 01 2611 597 or send them an email stating your name and policy number with details of the loss to cnu@osg.ie.
Claims Contact Details:
OSG Business Solutions,
Merrion Hall,
Strand Road,
Sandymount,
Dublin 4.
Phone: 01 2611597
Email: cnu@osg.ie